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Privacy Policy

This privacy policy sets out the basis on which any personal data that you provide us with through the use of our website, or we collect from you, will be stored and processed by us.

This policy is effective from 25 May 2018. If there are any changes to the way in which your personal information is used, this Privacy Notice will be updated.

What information do we collect?

If you are using this website to search for a property, we collect information from you when you fill out a form. The information we collect includes your title, name, surname, nationality, email address and, where entered, your telephone number.

The period for which we will keep your personal information will depend on the type of service you have requested from us. The retention period may be longer than the period for which we are providing services to you where we have statutory or regulatory obligations to retain personal information for a longer period, or where we may need to retain the information in case of a legal claim.

In order for us to evaluate the ways in which our website is used, certain non-personal information related to your web browsing may also be collected as you use the website. This information is stored anonymously and allows us to improve your experience on our website.

If you buy or sell a property with us, more data will be added to this information during the sales and purchase process (including economic and financial information…), which you will be asked to provide in order to comply with Spanish Laws and Regulations and to allow us to provide the desired services.

What do we do with the information we gather?

The information you provide us with is used to understand your requirements and which services we can offer you, as well as to personalise and streamline your use of the website and to improve the user experience.

We also use this information, along with with your mail preferences (a link to which can be found in the footer of Incasa Properties) emails, to communicate with you about our products, services and promotional offers and to keep your records up to date.

Who do we disclose your information to?

If you are buying a property through Incasa Properties, we may share your personal details (but rarely any contact details) with collaborating agents and developers in order to progress a sale. Information provided to these partners is usually restricted to your name and nationality.

How do we protect your information?

At Incasa Properties, we know that the ways in which we use and store your information is very important to you, and we appreciate your trust in us to do that responsibly and carefully.

We are committed to ensuring that your information is secure, and in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and management procedures to safeguard and protect the information we collect online.

Links to other websites

Our website may contain links to other websites of which are of interest. If you use any of these links to leave our site, you should be aware that we do not have any control over other websites. We cannot, therefore, be held responsible for the protection and privacy of any information that you may provide while visiting any such sites, and these linked sites are not governed by this privacy policy. You should always exercise caution and read the privacy policy applicable to each website you visit.

User Rights

You may exercise your right to access, modify, remove and permanently delete your personal data by sending an email to:, or by writing to us at: Incasa Properties, Carrer des Galio, 22, 07660 Cala d'OR (Mallorca)

Please also see our detailed company information and Terms & Conditions.


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